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FAQ

Where do I start?

Start with the Quick Start Guide for setup and the first essentials.

Not for basic interaction — Doly works on its own. You only need the app for setup and for accessing extra features such as customization, remote control, and coding (Blockly).

There are many ways to interact with Doly. Please visit the “How to Interact with Doly” page to learn more.

Yes. Doly can return to its charging station when it needs power.

Up to about 4 hours after a full charge (usage varies).

About 2 hours to fully charge when it is powered off.

 

Doly can sometimes make mistakes due to technological limitations or environmental differences, which may lead to unexpected behavior. For this reason, we recommend keeping an eye on it while it is operating. Since Doly is a small robot, it’s also best to power it off when you are not using it.

You’ll need a USB power source for charging (type A, minimum 5V / 2A).

 

Internet connection is optional, but recommended for updates and some online utilities (like weather).

 

With an internet connection, Doly can automatically download updates and install them at the next startup. When an update is available, you’ll see an Update button in the app settings. You can also force the update to install by tapping this button — Doly will restart and update its firmware.

Doly’s AI features (including voice and face recognition) are handled locally and your information isn’t sent to cloud servers.

Yes, Doly can use simple words and sounds to express itself, and you can also “speak through” Doly using the app’s Blockly interface. Please note that Doly’s AI features are processed locally, so it cannot answer all questions like ChatGPT or Gemini. We are also working on an optional LLM chat feature that will allow you to choose your preferred level of privacy.

Yes, tell Doly: “Hey Doly, go to sleep.”

 

Doly can’t process speech while it is responding with sounds, so please wait for Doly to finish its sound before speaking. A quieter room and speaking at a normal pace will also help Doly hear you better.

 

Blockly is a beginner-friendly way to program by dragging and dropping blocks — no syntax required. It’s a great starting point before moving on to text-based coding. Learn more on the Blockly page.

 

Yes, but you will need to remove the main board to do so. Please note that this will void the warranty. If you need assistance, our team is always here to help.

 

All WIFI included CM4 variants are compatible.

CM4 modules with eMMC require an additional step: you must copy the SD card data to the eMMC. You may also need a CM4 IO board for this process. 

 

Doly is an open robot platform. The electronics schematics, PCB design files, add-on models, mechanical design files, code examples and documentation are all publicly available on GitHub. However, the software is not fully open source due to the use of third-party paid APIs.

 

No, Doly does not require a subscription and has no hidden fees.

 

Community

Need a quick answer? Try the community first.

Doly is an open platform, and the community is part of it. Ask questions, see how others solve problems, and explore shared projects, add-ons, and examples.

Go to Community

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